Resources & Assistance

FEMA Individual Assistance FAQ
Disaster response is a whole community effort and FEMA is working closely with its partners in government, the private sector, and voluntary and faith-based organizations to help survivors of the Champlain Towers South building collapse and next of kin of lost loved ones.

FEMA Surfside Building Collapse Resource Page

Family Assistance Center Resources

U.S. Small Business Administration (SBA) Resources for Homeowners/Renters, Businesses
The SBA is offering support to those affected by the tragic building collapse. Homeowners may receive up to $200,000 for primary residence while Homeowners/Renters may receive up to $40,000 for personal property. Interest rates are as low as 1.625% with repayment terms up to 30 years. Economic Injury Disaster Loans are available for small businesses. For businesses/homeowners, mitigation is available up to 20% of SBA’s verified physical damage amount. View the SBA Surfside information sheet – English & Spanish. Call their phone number at 1800-659-2955 for detailed assistance or speak with a representative in the Surfside business district:

Surfside Business Recovery Center
Geneva Tailor, 9484 Harding Avenue
Surfside, Florida 33154
Hours: Monday – Friday, 8 a.m. to 5 p.m.
Saturday 10 a.m. to 2 p.m. / Closed: Sunday.

Hospitality Industry Resources

Hotel Accommodations
View discounted hotel packages offered for residents, family and first responders impacted by the Surfside emergency.

For information on possible complimentary rooms, contact Wendy Kallergis of the Greater Miami and the Beaches Hotel Association at a (305) 282-2812 or [email protected].

Expedia Group Emergency Accommodations Portal
First responders and families may use the Expedia Group Emergency Accommodations Portal to secure lodging. Developed by Expedia in partnership with the GMCVB, GMBHA and Visit Florida.

Car Rental 
Enterprise Rental is offering 15% savings on rental cars for those impacted. Please use code 41ESURF.

Assistance for Impacted Travelers
If you are visiting the area and are in need of assistance with travel-related matters including visas, airfare, personal documentation and more, please contact Lea Padron with Senator Marco Rubio’s office at [email protected].